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Providence Director, Communications - PSJH in Richland, Washington


Providence St. Joseph Health is calling a Director Communications PSJH to our location in Richland, WA.

We are seeking a Director Communications PSJH a key strategic partner with executive leadership, leading internal/external communication efforts (public relations, reputation management, organizational communication, social media and executive communication) and delivering consistent, clear messaging to all Providence St. Joseph Health audiences. The director leads the communication team responsible for providing organization-wide strategy, planning and delivery of communication initiatives in support of Providence St. Joseph Health strategic priorities. The Director aligns communication efforts and initiatives across geographic regions, multiple facilities and diverse business units and ensures the organizational voice and narrative, and Mission, Vision, and Values of PSJH, including the culture and charisma of our founding congregations, are present in all communication efforts.

In this position you will have the following responsibilities:

  • Direct strategy, planning and execution for communication plans and programs, major organizational campaigns and initiatives related to public relations, reputation management, organizational communication, social media and executive communication

  • Proven ability to work independently writing, creating and implementing high-quality communication plans, messaging and copy that meets PSJH standards

  • Work collaboratively with regional teams to support and develop communication strategies, employee/caregiver communication, executive communication, public relations, media relations, issues/crisis management, though leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations

  • Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing. Reinforce and strengthen our identity as a Catholic health care ministry

  • Work closely with mission integration to ensure communications are reflective of our Catholic identity and our Mission, Vision and Values

  • Create and manage high-performing, engaged teams and caregivers through servant leadership and mentoring. Provide ongoing strategic communication counsel and support

  • Ensure alignment of organizational and region/ministry messaging and communication programs

  • Manage, monitor and improve the delivery of information and messaging to caregivers and other audiences

  • Work closely with marketing and communication leadership at the system and regional level to coordinate messaging and positioning across audiences

  • Perform and manage to budget and sustainability goals


Required Qualifications

  • Bachelor's Degree in communication, public relations, marketing, business administration or related field

  • 7 years Demonstrated senior management experience in leading broad-based and successful communication teams and programs

Preferred Qualifications

  • Master's Degree

  • Communication experience in health care

  • Experience in a faith-based health system/organization

About the department you will serve:

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Marketing/PR/Communications

Location: Washington-Richland

Req ID: 290302